During the initial preparation phase, we communicate with customers to understand their specific needs and ensure that the equipment is fully inspected before shipment. Once at the customer site, we conduct an environmental assessment, determine the best installation location for the equipment, and install it precisely according to the installation manual. We then perform system configuration and functional testing on the equipment to ensure that it performs at its best.

To ensure that customers can operate the equipment proficiently, we also provide operation training and question-answering. Finally, we will deliver detailed operation manuals and maintenance guides to ensure that customers can get the necessary support and guidance during use. Our services are designed to allow customers to have no worries and enjoy a smooth equipment use experience.

Our fault repair service is designed to respond quickly to customer needs and ensure that equipment is quickly returned to operation. Once a customer reports a problem, our service team will immediately take action to conduct an initial diagnosis via phone or video call to determine the problem. We will then quickly prepare the necessary spare parts and dispatch a technician with tools and spare parts to the customer's site to perform the repair. Once the repair work is completed, we will conduct comprehensive system testing to ensure that the equipment is functioning properly and performing as expected.

Our spare parts supply service is committed to providing customers with efficient, reliable, and economical solutions to ensure the long-term stable operation of their equipment. We ensure a sufficient supply of common and critical spare parts through a carefully managed inventory system and meet customers' urgent needs through fast logistics delivery. All supplied spare parts are strictly quality-controlled to ensure perfect compatibility with customer equipment models and long-term durability.